As AI Software d.o.o BEOGRAD-Vračar (“AI Software”, “we,” “our,” or “us”) we take your privacy very seriously and we encourage you to read the content of this document occasionally so that you could be completely informed and could provide your consent for application of this Privacy Policy (“Privacy Policy”) and obtaining, using, and otherwise processing your personal information as presented herein only upon obtaining full knowledge of its content.
This Privacy Policy applies to all persons visiting our websites, using the App and/or any of our other services, and all of App’s related features, functionality, and services, blog, posts, feed, online shop or one of our other products or services now or in the future that reference this Privacy Policy.
This Privacy Policy explains how we collect, use, and disclose your personal information.
Please note: AI Software operates a an online AI-powered image and data analysis engine that enables brand managers to track and report original, counterfeit as well as second-hand goods online under the name Reputeo (“Reputeo“ or “App”) as well as provides other services. This Privacy Policy also applies when you are create a user account with us (“User Account”) and use the App and the services we provide within the App. By accessing our website and our services (including the App) and providing a consent to apply Privacy Policy, you agree that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. By accepting to apply this Privacy Policy, you have provided the consent as a data subject meaning that you have provided us with the legal ground to obtain and process the information as contemplated in this Privacy Policy. In addition, please note that this Privacy Policy may be closely corelated with our Terms and Conditions of Use of Reputeo Tool (for the purposes of this Privacy Policy, such document shall be hereinafter referred to as the “Terms of Service”) and by you accepting Terms of Service, we are entitled to obtain and process your information under this Privacy Policy in order to enforce such agreement or any other agreement between us. By accepting this Privacy Policy, you have agreed that your personal information can be obtained and processed in accordance with this Privacy Policy when our legitimate interests are pursued (as such legitimate interests are provided hereunder, including through providing examples). If you do not agree with this Privacy Policy and do not want to provide the consent for its application, please stop accessing our website and using our services. Even after providing your consent to application of this Privacy Policy, you are entitled to withdraw your consent for application of this Privacy Policy at any time, however in such case you will not be able to continue to access our website and/or use our services to its full extent or to use it at all.
We typically collect the foregoing information through a variety of technologies, including use of third-party partners or services to assist with this effort. Information we collect automatically about you or your device may be combined with other personal information we collect directly. For information about our and our third-party partners’, please see our “Third-Party Tracking” further below.
We or the third-party partners we use, may use the data collected automatically through mentioned technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the App; (b) provide custom, personalized content and information; (c) provide and monitor the effectiveness of our services; (e) perform analytics and detect usage patterns on our services; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities, and (h) otherwise plan for and enhance our services and for other internal purposes.
As explained below, we use your information to fulfill and enforce our Terms of Service, to improve and administer our services, and to allow you to use its functionalities. We may also use your information to, among other things, show you suggestions, promote our services and third-party offerings, and customize your experience. We will use your information to:
We use your personal information to create your User Account, enable you to use the App and our services, as well as to provide you a support in using the App and our services.
We may use your personal information to provide, maintain, improve and develop the App and our services. For example, we may use information about how users of our App search for and find specific products to better understand the best ways to organize and present the content that we offer. Specifically, we may use your personal information in order to (i) provide our services to you, including, without limitation, sending receipts, and tracking and notifying you of payment information; (ii) providing custom and personalized content and information; (iii) to perform analytics, detect activity patterns and otherwise research usage; and (iv) to test and develop new features and functionality and otherwise enhance the App and our services.
We may use your personal information to investigate and remedy fraudulent or allegedly fraudulent activity as well as diagnose or fix technology problems.
We may use personal information to communicate important messages and notifications to you and/or to provide you with support and use your data to manage our relationship with you and to improve our services and enhance your experience with us.
We may promote third party products or services that we believe might interest you. Please note that, if you choose to purchase products or services promoted by us, you may be a customer of both us and third parties developing and producing such products or services and that we may share certain information with such third parties in order to fulfil your order and enforce such contract.
We may use the personal information in connection with legal proceedings and requirements. For example, we may need the personal information to enforce our corporate reporting obligations and our Terms of Service, or to comply with applicable laws.
We may use your personal information to ensure you comply with our Terms of Service and this Privacy Policy and use your personal information to monitor, investigate, prevent and/or mitigate violations of these legal provisions, as well as enforce our agreements with third parties and business partners.
From time to time, we may use personal information for a specific purpose not contemplated by this Privacy Policy. In such an event, we will specifically disclose that use to you.
We may share your personal information in the instances described below. We encourage you to repeatedly check this part of our Privacy Policy in order to be informed with whom we share your personal information.
We may also use aggregate personal information for regulatory compliance, industry and market analysis, research, demographic profiling, marketing and advertising, and other business purposes as long as the end-product does not uniquely identify you or any other user of the App and/or our services.
Profile and Data Sharing Settings. You may update your profile information in your User Account settings.
How to Control Your Communications Preferences: You can stop receiving promotional email communications that we send by clicking the “unsubscribe link” provided in such communications. This unsubscribe action applies only to promotional email communications that we send. You may not opt out of service-related communications (e.g., verification, transactional communications, changes/updates to features of the App and/or our services, technical and security notices).
Modifying or Deactivating Your Information: If you would like to review, modify, or deactivate your User Account, you can go to the “Account” tab or similar tab within the App. We may not be able to modify or deactivate your information in all circumstances.
Data Storage and Transfer. Your information collected through our services and the App is stored and processed in [insert country]. If you are located in other regions with laws governing data collection and use that may differ from the law of mentioned country where servers are located, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
Keeping Your Information Safe. We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our services. However, no security system is impenetrable and we cannot guarantee the security of our systems. Please recognize that protecting your personal information is also your responsibility. Accordingly, we strongly recommend that you choose unique passwords that are not reused across other App or websites, and otherwise take precautions when communicating your personal information on the internet. If you know or have reason to believe that your User Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your User Account, please contact us following the instructions in the “Contact Us” section below.
Our services are not directed to children under the age of [18]; nor do we knowingly attempt to collect or solicit personal information from children under the age of [18]. In the event that we are informed that we have inadvertently collected personal information from a child under age [18], we will disable our services and delete the provided information as quickly as possible. If you believe that we have any information from a child under mentioned age, please contact us following the instructions in the “Contact Us” section below.
We will update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the "Effective" date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email to your registered email address or through other appropriate communication channels. All changes shall be effective from the Effective Date unless otherwise provided. If you do not object before the date the when revised Privacy Policy becomes effective, your continued access to or use of the App and/or services or you otherwise engaging us will be subject to the revised Privacy Policy.
If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, please send an email to support@reputeo.com
AI Software respects your rights to privacy: it is important that you have control over your personal information. In that sense, we are acting in accordance with Serbian Law which is compliant with General Data Protection Regulation (”GDPR”). Therefore, we would like to make you aware of your rights, as further elaborated below.
Who is responsible for processing your personal information? We are acting as a “data controller” for all the personal information obtained on you, in sense of Serbian law and the GDPR. AI Software is acting as a “data collector” and “data processor” for such personal information.
What Personal Information do we collect (including by automated means)? Personal information that we are collecting are presented in Section 1 above.
Why and how do we use your Personal Information? We use your personal information, including the reasons for their use, in accordance with the Sections 2-4 above.
How do we protect and manage your Personal Information (including international transfers)? Your personal information is originally stored in [insert country] as of the moment you have started engaging with us, based on your consent to apply this Privacy Policy. We generally do not transfer your data outside the country where they are stored, however where we transfer your personal data to countries outside the Serbia, EEA, United Kingdom or Switzerland we also require all third party data recipients to process your information in a secure manner and in accordance with the GDPR (e.g. through the signing of the EU standard contractual clauses). If you have further questions about this or would like to request to view copies of the applicable safeguards (where required), please contact us at the contact details provided in Section 9.
What are the retention periods? We retain your personal information for as long as it is necessary for your use of our services and exercise our rights in relation to the information involved. Where we do not need your information in order to provide the service to you, we retain it only as long as we have a legitimate business purpose in keeping such data or where we are subject to a legal obligation to retain the data. That basically means, that we may still retain a limited portion of your personal information so that we can maintain a continuous relationship with you if and when we are in contact with you again, and to comply with our internal processes and any regulatory obligations. We will also retain your data, if necessary, for legal claims. When we no longer need your personal data, we will securely delete or destroy it.
Who do we share your Personal Information with? We share your information in accordance with the Section 3 above.
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details. Please note that we may charge a small fee in order to cover the costs of processing your requests.
For information about how to make these requests, you can contact us using the contact information provided in Section 9, and we will review your request while considering applicable laws.
Updates to this part of the Privacy Policy. We will update this part of the Privacy Policy from time to time. When we make changes to this part of the Privacy Policy, we will change the effective date at the beginning of this notice. All changes shall be effective from the effective date unless otherwise provided in the notification. If you do not object before the date the revised notice becomes effective, you will be subject to the such revised notice.
How to contact us? You can contact as per contact details provided in the Section 9 above.
By choosing to apply this Privacy Policy, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of Republic of Serbia, without reference to the choice of law or conflicts of law principles thereof, and will be subject to the dispute resolution clause contained in the Terms of Service which is incorporated herein by reference regardless of the fact whether Terms of Service apply to you or not.
As AI Software d.o.o BEOGRAD-Vračar (“AI Software”, “we,” “our,” or “us”) we take your privacy very seriously and we encourage you to read the content of this document occasionally so that you could be completely informed and could provide your consent for application of this Privacy Policy (“Privacy Policy”) and obtaining, using, and otherwise processing your personal information as presented herein only upon obtaining full knowledge of its content.
This Privacy Policy applies to all persons visiting our websites, using the App and/or any of our other services, and all of App’s related features, functionality, and services, blog, posts, feed, online shop or one of our other products or services now or in the future that reference this Privacy Policy.
This Privacy Policy explains how we collect, use, and disclose your personal information.
Please note: AI Software operates a an online AI-powered image and data analysis engine that enables brand managers to track and report original, counterfeit as well as second-hand goods online under the name Reputeo (“Reputeo“ or “App”) as well as provides other services. This Privacy Policy also applies when you are create a user account with us (“User Account”) and use the App and the services we provide within the App. By accessing our website and our services (including the App) and providing a consent to apply Privacy Policy, you agree that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. By accepting to apply this Privacy Policy, you have provided the consent as a data subject meaning that you have provided us with the legal ground to obtain and process the information as contemplated in this Privacy Policy. In addition, please note that this Privacy Policy may be closely corelated with our Terms and Conditions of Use of Reputeo Tool (for the purposes of this Privacy Policy, such document shall be hereinafter referred to as the “Terms of Service”) and by you accepting Terms of Service, we are entitled to obtain and process your information under this Privacy Policy in order to enforce such agreement or any other agreement between us. By accepting this Privacy Policy, you have agreed that your personal information can be obtained and processed in accordance with this Privacy Policy when our legitimate interests are pursued (as such legitimate interests are provided hereunder, including through providing examples). If you do not agree with this Privacy Policy and do not want to provide the consent for its application, please stop accessing our website and using our services. Even after providing your consent to application of this Privacy Policy, you are entitled to withdraw your consent for application of this Privacy Policy at any time, however in such case you will not be able to continue to access our website and/or use our services to its full extent or to use it at all.
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